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Back to School Voucher
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Frequently asked questions
Creative Kids Voucher Program
Program Policy Changes
Service NSW no longer permit voucher redemption for creative items, art kits, creative kits. This includes, but is not limited to, paints, stationery, canvases or other equipment. Classes will require some materials, these costs are not covered by the voucher. Students may bring their own, source from another retailer, or purchase through our store.
How do I apply for a Creative Kids Voucher?
Visit the Service NSW website here to apply online.
What can I redeem my voucher for?
Service NSW only permit a CreativeKids voucher to be redeemed for Online classes. Materials and product costs are not covered by your creative voucher.
Where do I enter my Creative Kids voucher on this website?
View our Creative Kids voucher offer here.
What is a Creative Kids voucher?
The NSW Government is helping kids get creative with the new Creative Kids program. Parents, guardians and carers can apply for a voucher with a value of up to $100 per calendar year for each student aged 4.5 to 18 years old enrolled in school. The voucher may be used with a registered activity provider for registration, participation and tuition costs for a range of creative activities, including arts, drama, dance, digital design, coding and music lessons. The creative voucher can be used at any time during the calendar year it was issued.
What happens if I do not use my Creative Kids voucher before expiry?
A Creative Kids voucher will not rollover. It expires at the end of 30th June 2023.
Back to School Voucher Program
How do I pay with my Back to School vouchers?
Simply fill your cart with eligible back to school voucher items, then add your voucher via the form below located throughout the store and shopping cart.
What is the Back to School NSW Vouchers program?
The Back to School NSW Vouchers program provides 3 x $50 vouchers, totalling $150 for each eligible student. The vouchers can be used towards the cost of back to school items like textbooks, or stationery, and must be used before 30 June 2023.
What items can I purchase using the vouchers?
NSW Back to School vouchers can be used for eligible back to school items, including school uniforms, shoes, bags, textbooks and stationery.
I have more than one $50 vouchers – how do I use them?
- There is no limit on the number of vouchers that can be used in a single transaction for eligible items.
- If you spend less than the value of your vouchers for a purchase, you cannot use the remaining value of the voucher. For example, if you use two vouchers worth $100 for a $75 eligible item, you cannot claim the remaining value of $25.
- If your total purchase price is more than the value of the vouchers, the remaining balance can be paid using the payment methods available at checkout.
- Non-eligible purchases will be processed in a separate transaction.
How can I track my order
We use Australia Post, so we can deliver to your Parcel lockers and Post Office.
You can track your order by doing one or more of the following:
- Check your order status at Track your order.
- Use the tracking information provided in your shipping confirmation email:
Allow 4 business days from purchasing your items, for your entire order to be dispatched and the shipping details confirmed by email. For more information, see your order confirmation.
87 Grose St, North Parramatta NSW
Online or Face to Face?
Students have the option at point of enrolment to select a course that is either online, or in the Art Studio (Face to Face).
Class Materials and Products for Online Students
Each online class provides an overview of the class materials list. Each class and course contains a list of materials and products that are required for each student. You can purchase your art class materials at affordable prices, as bundles from our store here.
Art Studio Attendance & Collection
Please ensure your student arrives 5 mins before the class commences, and also be ready to collect the student 5 mins before class ends.
We cannot accept students who arrive late to class, as it is disruptive to all students.
It is a requirement that a parent or guardian must submit this waiver form for the student upon first attendance.
Shipping and Delivery
Orders are processed same business day. We hold all our own stock locally. We use Australia Post to deliver, with tracking updates and real time progress.
Express Delivery Option
We offer an express postage option. This option uses the Australia Post
Express delivery service, and is a faster service that costs a little more. For
more information about Australia Post Express timeframes visit here.
Need Help with existing Order?
If you need assistance with your delivery, please submit an enquiry through
our Help Centre here.
Click n Collect
You will receive an email once your order is ready to collect. Call us during business hours if you need to collect immediately and we'll have it ready asap.
Collect from 87 Grose St, North Parramatta NSW 2151. We have some street parking available.